E-commerce security issues have become a real challenge for all players involved in e-commerce. In that regard, you will find several crucial aspects of the security, the problems they generate and the solutions. The aim is to ensure that you and your customers do not experience any inconvenience.
What is e-commerce security and why is it so important?
E-commerce security is a set of guidelines that seek to provide guarantees in electronic commercial transactions. Below, you will find the fundamental guidelines you should adopt and, in the process, understand e-commerce security.
Privacy is vital. Customers’ personal and financial data should not be shared with unauthorized third parties.
In addition, you should install a good antivirus software, an encryption system, and other protective measures.
This will keep your customer’s credit card and other banking information safe.
Integrity is essential. This will ensure that the data provided by your users will not be altered. Your online store must only use their information as they have provided it.
Authentication is extremely important. Both the seller and the buyer must be who they say they are. The seller must prove that they are real and, moreover, that they fulfill their commitments. In addition, they must work with genuine products and services.
Customers, for their part, must also provide proof of their true identity. This is verified with the customer’s login data. In addition, it is done with their credit card PIN.
Now, you should ask yourself why e-commerce security is so important. In other words, how do I secure my e-commerce system?
With a good e-commerce security and protection plan you will avoid financial fraud.
Beware of criminals. They often make requests for refunds or, alternatively, for false refunds.
Beware of unsafe links in emails and contact forms. Keep an eye out for harmful links in blog comments and on social networks. Attackers will expect you to click on such links.
E-commerce security issues and solutions
We have already mentioned certain e-commerce security issues. Let’s look, this time, at 5 additional tips to ensure e-commerce security.
- You must switch to HTTPS. Using outdated HTTP protocols makes your store security vulnerable. The HTTPS protocol protects the confidential information sent by customers as well as their user data. Now, some of the most important browsers block HTTP protocols directly to the user.
- Be aware of the security of the payment gateway. Having credit card numbers is a big responsibility. Criminals are always looking for the data on these cards.
- If your website becomes the victim of a violation in this sense, it will be sanctioned. To avoid this, you can stop storing the information from these cards on your servers.
- Other security measures in e-commerce include adopting excellent antivirus and antimalware software.
- In addition, you should use firewalls, secure your website or blog with SSL certificates and use multi-layered security. Backup your data, train your staff and educate your customers.
3 Common security issues in e-commerce
In addition to the problems we have already discussed, we will refer to 3 others that are common.
- Beware of robots. There are robots that wander around sites and blogs. This is to find information about your inventories and also about prices. Criminals use this information to change the prices in your store. They also use it to collect the best-selling inventory in shopping carts. Thus, your sales decrease.
- You should be on the lookout for DDoS attacks. These are distributed denial of service attacks. Also be aware of DOS or denial of service. In both cases, the attackers intend to disrupt your website and sales.
- Be aware of SQL injections. These are cyber-attacks that seek to access your database. This happens when they go to your query submission forms. Criminals inject malicious code into the data, collect it and then delete it.
What are the security strategies of electronic commerce?
We have already referred, broadly, to cybersecurity strategies in e-commerce. However, we will go a little deeper into the use of firewalls. This is a strategy that we have yet to analyze.
- Firewalls monitor networks that you don’t trust. On the other hand, they effectively regulate the traffic entering and leaving your store.
- They also provide you with what we could call selective permeability. This is because they allow only reliable traffic to enter.
In addition to the above, firewalls protect you from SQL injections and from harmful cross-site scripting.
What are the top 3 security issues in e-commerce?
We have already introduced you to the most important security issues. However, let’s delve a little deeper into identity theft and phishing, XSS and Trojan Horses.
Don’t forget about identity theft. Pirates impersonate legitimate companies or businesses. In this way, they send emails to the supposed clients, so that they reveal sensitive and confidential information to them. Unsuspecting users provide them with important information.
Regarding XSS, you should know that cybercriminals target visitors to your store by infecting it with malicious code. In the face of such a risk, you can protect yourself by implementing a content security policy.
Regarding Trojan Horses, it is important that you know that both the administrator of a store, as well as the customers themselves, may have unwittingly downloaded Trojans on their respective systems.
Attackers use such programs to capture and steal confidential information from your computers very easily.
In conclusion, e-commerce security issues appear constantly. This is because cybercriminals are constantly changing their attacks. Therefore, you must be very vigilant. At PayRetailers we will advise you on this matter because we are experts on the subject.